Volunteering for Citizens Advice Crawley - find out more!

Volunteering for Citizens Advice Crawley - find out more!

Would you like to make a real difference in the community, helping and supporting people, while gaining invaluable skills and experience? Are you keen to keep mentally active, work in a team and feel like you're doing something really worthwhile? Have you ever thought about volunteering for Citizens Advice? 
We're a local registered charity. At Citizens Advice Crawley, our volunteers and staff helped more than 3,200 local people last year*. Our advice can be life-changing. Now we’re looking for new volunteer advisers to join us, and we're excited to tell you more about it. 

Please register to join us for this friendly, informative event. We'll be giving a presentation from staff and volunteers who will tell you all about what it's like volunteering for us. You'll find out about the huge impact our work has, and we'll give you the lowdown on the sort of role you'll be working in, the office environment, the training and support you'll receive, and the time commitment we'd be looking for. You’ll also have the chance to ask questions. There will of course be tea, coffee and biscuits! 

The presentation will end by 12pm, but if you'd like to sign up now for an interview, to take place after the presentation, you can do that now. You can book an interview slot via the links on this page; please note, we'd like you to come to the presentation too so you can get a really good idea of what it's like volunteering for us. Please take a look at the FAQs below for more information. If you'd rather just come to the presentation, find out more and then have an interview another day, that's fine too.

Please note - we are not currently interviewing for volunteer receptionists, but if you'd like to come for the presentation and find out more about the role and what we do, you'd be very welcome.

We welcome volunteers from all backgrounds and with a huge range of experience, and we’re registered as a Disability Confident employer. We do ask that our volunteers have a working knowledge of computers, and that you're able to research and understand complex information, and convey it clearly to clients. 

We hope you’ll be able to join us, and we look forward to meeting you!

*Figures from April 2017-March 2018


Do I need to register for the event?
Yes please - we are asking everyone to register. Registration is completely free. Unfortunately we cannot guarantee entry to the event if you do not register.

Are there ID or minimum age requirements to enter the event?
In Crawley we require all our volunteers to be over 18. 

What are my transport/parking options for getting to and from the event?
The Orchard is easily accessible via public transport.
Train: Just ten minutes’ walk from the main Crawley train station.
Bus: Just ten minutes' walk from the main Crawley bus station.

Drive: There are several public car parks in the town centre: http://crawley.gov.uk/pw/Streets__Roads_and_Transport/Parking/CarParks/index.htm

Please note, for nearby street parking there are restrictions in place over the time of the event.
The car park at The Orchard is not accessible for public parking.

How can I find out more about volunteering for Citizens Advice?
Take a look at our website: https://www.advicewestsussex.org.uk/volunteering/. If you have any questions, please note them down to ask us at the event, or you can email volunteer@westsussexcab.org.uk.

Can I bring my children to the event?
Unfortunately we can’t accommodate children on the day. We’re really sorry about that.

Can I bring an assistance dog to the event?
Yes, absolutely. Unfortunately, no other dogs can be admitted.

Is there disabled access at the event?
Yes, the event is fully accessible. If you could let us know in advance that you require disabled access that would be much appreciated, so we can ensure all necessary measures are in place.

If I want to have an interview on the day, how do I book my time slot?
Please join us for the presentation at 10am, to give you all the information you need about volunteering. We're offering six interview slots on the day, and these will take place after the presentation:
12.15pm-12.45pm (two slots available)
1pm-1.30pm (two slots available)
1.45pm-2.15pm (two slots available)
To book, just select your chosen slot when you register. If you're booking an interview, please complete our volunteer application form before the event (please note somewhere in your application that you’re coming to the volunteer recruitment event):
If all interview slots are taken, don’t worry – you can still come to the presentation and complete your application form, and we’ll set up a phone interview for you after the event.
Please note, we're not currently interviewing for volunteer receptionists, but you're very welcome to come along to the presentation and find out more.

What can I expect from my interview?
Our interviews are a chance for you to ask questions about us, as well as for us to find out about you. Our interviewers are friendly and interested, and they want to bring out the best in you. If you think something that’s happened in your life (that’s nothing to do with work experience) adds to your suitability, tell us! Life experience is just as important in this role as work experience. We do ask though that you have a working knowledge of how to use computers, as you will be using a computer when you’re volunteering for us.

I'd prefer not to have an interview on the day. Is that ok?
Yes. If you’d rather go away after the event and think about everything you’ve heard, to apply online later on, that’s absolutely fine. If you’d rather not apply at all, that’s fine too!

Is there anything I shouldn’t bring into the event with me?
We ask that you don’t bring any recording equipment into the event, please.

How can I contact the organiser with any questions?
Please send an email to volunteer@westsussexcab.org.uk.

Data protection:

Please note that Citizens Advice in West Sussex (North, South, East) will securely store your name and email address for the purpose of contacting you about this event only. We will not add your details to any mailing lists, and we will delete these details six weeks after the event.

Please note that if you do complete a volunteer application form, whether or not you go on to become a volunteer with us, we will store your data according to our Volunteer Privacy Policy which you can find here.

If you visit our website (www.advicewestsussex.org.uk), please refer to our website privacy policy for our use of cookies etc. You can find this here

You can find all our privacy policies here: https://www.advicewestsussex.org.uk/about-us/privacy-policy/ 

09 May 2019 at 10:00am
until 09 May 2019 at 2:30pm
Citizens Advice Crawley (The Orchard) - the Longley Room
The Orchard; Gleneagles Court
RH10 6AD

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